What should I do if I don't know the answer to a clinical assessment question?

We always recommend providing as much context as possible as this will help speed up the processing of your authorization request. While optional questions are not required to receive an immediate auto-approval, they do significantly improve your chances of receiving approval for the service being requested. Answering assessment questions also increases the speed and likelihood of future approvals as they help us determine how well your practice adheres to the evidence-based clinical guidelines.

In addition, we also have made many of the questions available for your reference to print prior to submitting the authorization. Please follow up with the requesting provider to attempt to obtain additional information. Click here to view the printable versions.

Have more questions?
Submit a request